Vanleigh RV FAQs

Frequently Asked Questions

Black and Grey Tanks

TANK WILL NOT DRAIN

• Buildup or debris in tank. Check for buildup in tank at stool
• Listen to see if you hear the gate valves opening if so the handle has come loose. Call tech support for assistance. 662-660-2446
• Always use a minimum amount of biodegradable toilet paper
• Always use plenty of water when flushing

HOW TO MANUALLY DUMP THE TANKS

• Remove the basement wall on the road side of the coach.
• You will see two 8×8 cutouts (black, grey) for the valves
• (On a 375FL the black tank will be located under the underbelly behind the rear axle on road side)
• Disconnect the grenade pin and turn the handle sideways. Pull handle straight up to dump tank.

Electric Power – 110V

NO AC POWER TO RV

• Check the shoreline power pole for power
• Check the circuit breakers at the breaker box
• Check the GFI outlets and make sure they are not tripped
• Call Tech Support if all has been completed

Furnace

FURNACE DOES NOT IGNITE

• Check the propane tank make sure it is full
• Light the stove top to ensure all air is out of the system
• Remove any obstruction over furnace exhaust
• Inspect exhaust tube for any obstructions
• Make sure 12V power is going to the outlet
• Bleed the ignitor (leave propane on, loosen brass connector next to ignitor then retighten)
• Call Tech Support if all has been completed

Interior Lights

LIGHTS ARE DIM

• The lights are on a dimmer switch.
• Press and hold the light button and the lights will Dim or Brighten up.

Jacks/ Leveling System

NO POWER TO CONTROL PANEL ON BASEMENT DOOR

• Make sure your battery has 12V charge
• Check the connection at the control panel and make sure it hasn’t come unplugged
• Check the 10AMP fuse located behind the hydraulic pump (If blown replace it)
• Call Tech Support if no resolution

Microwave

WILL NOT POWER ON

• Check and make sure the microwave is plugged in.
• Check the power source and make sure you have power
• Make sure the GFI is not tripped
• Call Tech Support if no resolution

Outside Receptacle

NO POWER TO OUTSIDE RECEPTACLE

• Make sure you have power at the power pole
• Check the GFCI and make sure it is not tripped
• Check the breaker in the breaker box
• Contact Vanleigh or qualified technician if the problem is not resolved.

Roof Air Conditioner

DOES NOT GET COLD ENOUGH

• Start your AC before the day gets too hot.
• Make sure the outside coil is not blocked or froze up
• Offset the heat gain
  • Close all blinds and windows
  • Use your awnings
  • Keep entrance doors closed
  • Call Tech Support if no resolution

Running Lights

RUNNING LIGHTS NOT WORKING

• Blown fuse. Check the fuse under the king pin to make sure fuse is not blown.
• Check 7-way plug for good connection
• Call Tech Support if no resolution

TV Reception

POOR TV RECEPTION

• Bad connection at TV or connection in Wet Bay. Make sure the connections are good at both.
• If watching cable, make sure your antenna booster is off.
• Antenna not pointed in direction of sending stations.
• Satellite not receiving good signal. Adjust the satellite direction.
• Call Tech Support if no resolution

Water Pump

PUMP WILL NOT SHUT OFF, RUNS WHEN FAUCET IS CLOSED

• Turn off the pump or city water supply.
• Check for damp areas around plumbing appliances.
• Check plumbing for leaks and inspect for leaky valves on toilet
• Have the pump checked by your dealer or qualified RV technician
• Call Tech Support if no resolution

Winterizing

HOW TO WINTERIZE

• Drain the water heater using the low point drains
• Turn the bypass valve in the wet bay area on
• Turn the valve to the winterize position
• Attach the hose coming from antifreeze to the winterizing port
• Turn on the pump
• Turn on the faucets until the antifreeze starts to come out
• Call Tech Support if no resolution