Frequently Asked Questions

To explore our coach’s model-specific floor plan options, click on the “Models“ tab located at the top of the Homepage. Choose the model you are interested in from the dropdown menu. Next, navigate down to the “Floor Plans” section to view all available floor plans associated with that coach.

For detailed specifications on each model, visit the model of your choice, then, navigate to the “Features and Specs” section to find highlighted specifications. For a more extensive list of specifications, simply click on the “View all Specs” tab.

Our website’s “Build Your Own” feature offers a fantastic opportunity to create your ideal coach. Here, you can select from a variety of features to customize your dream coach exactly as you envision it.

Within the specifications section of each model page, click the “View all specs” button. This will direct you to our floor plan comparison page. Select the floor plan options you’re interested in from the “Select” drop-down menu to explore detailed specifications and discover all available features.

Our library of interactive virtual tours is located HERE.

Use our Dealer Locator tool to find a Tiffin dealer closest to you!

Visit our Brochure page to view different brochures for the model and year of your choice.

The Factory Delivery Program is an exclusive option available for all Zephyr and Bob Tiffin Limited Edition Allegro Buses, conducted at our premier facility in Red Bay, AL. This personalized experience spans 2-3 days and includes a thorough walkthrough of your coach, covering every detail from bumper to bumper. Gain practical, hands-on training on operating systems and features tailored to your unit. Don’t miss out on this unique opportunity to enhance your enjoyment of your dream coach. For further details on this exceptional program, click HERE.

Visit Bob Tiffin Service Center at 904 Gates Street, Red Bay, AL 35582. Our service hours are Monday to Friday from 7:00 AM to 3:30 PM. Upon arrival, please check in at our campground office to receive your Work Order # and Parking Permit. For driving directions or further assistance, contact our campground office at (256) 356-2769 or email us at [email protected].

Use our Service Center Locator tool to find nearby service centers for your Tiffin motorhome.

At the Bob Tiffin Service Center, we are pleased to offer three comprehensive service programs designed to meet your needs:

• Call-Ahead Queue
• Customer Drop Off (CDO)
• First Come, First Serve

These programs facilitate a range of services, including but not limited to:

• Paint Repair
• Full-Service Mechanic Shop
• Custom Cabinet Shop

For detailed information on these programs, please visit our Service Page. We prioritize all service requests by addressing work orders in the order they were received, from the oldest to the most recent.

Visit our Online Parts Store to find replacement parts specific to your Tiffin motorhome.

The Bob Tiffin Service Center has a full-service mechanic shop for all Models that includes: Oil Changes , Generator/Transmission/Axle Service, Air/Suspension/Power Steering/Fan Drive Systems, Koni Shock Upgrades, and Full Chassis Inspections.

For service estimates and appointments, contact us at (256) 356-8861 ext 2179 for Mark Emerson or ext 2174 for Donald Crum. You can also email us at [email protected] or [email protected].

Yes. You can remain with your coach overnight while having any of our services performed here at the Bob Tiffin Service Center. Customers who use our Call Ahead Queue or First Come, First Serve Programs have the ability to remain with their unit.

Our campground is exclusively available for customers receiving services for their coaches. Camping fees are structured as follows: During the 1-year warranty period, camping at our service center is complimentary. For those outside of their 1-year warranty, there is a daily fee of $26.

The Call-Ahead Queue Program enables an owner to bypass the waiting process by enrolling them into a priority list. Once enrolled, customers receive daily email updates informing them of their position in the queue and when to visit the Bob Tiffin Service Center closer to their appointment time.

View Call-Ahead Queue forms HERE.

The Customer Drop-off program allows an owner to take advantage of having their unit serviced here at the Bob Tiffin Service Center and is dependent on NOT being present with their coach. The program operates under an appointment-based model. The unit must be within 4 years of the original date of purchase.

View Customer Drop-Off forms HERE.

Using your VIN, you are able to look up recalls on your motorhome HERE.

We partner with SafeRide RV to offer roadside assistance benefits to Tiffin owners. Find information about roadside assistance. Your first year is paid for by Tiffin!

Tiffin’s Limited Warranty is for 12 months, or 12,000 miles, whichever occurs first, from the date of purchase by the original owner.

Certainly! Our company offers guided tours of our production facilities, providing an educational overview of the manufacturing processes involved in creating your unit. Tours are available at our production facilities in Red Bay, AL; Belmont, MS; and Winfield, AL.

Learn more about factory tours HERE.

Membership in the Tiffin Allegro Club offers a legacy of friendship, community connection through local chapters, exciting rallies, and a host of exclusive benefits. Enjoy access to technical support, invaluable travel resources, and discounted rates from our trusted vendors.

Choose from flexible membership options tailored to your needs: $25 for one year, $46 for two years, or $65 for three years.

Click to learn more about the Tiffin Allegro Club.

Our Tiffin Allegro Club rally and dealer show schedule can be found HERE.