VAN TIFFIN, RESEARCH & DEVELOPMENT MANAGER
"Competition currently is the keenest in the history of the industry. Customers are the reason we are in business. If we continue to meet their needs, they will keep us in business. It is my job to pay special attention to what customers are telling the motorhome marketplace."
Van majored in public relations at the University of Alabama, playing with the Crimson Tide football team as a place kicker. His Tiffin career began in customer service, where he learned, as his father and grandfather did before him, how to treat customers and focus on solving problems. Van now serves the company by managing product development, including research, design, prototype development, promotion and advertising — all key elements in motorhome sales.